Hotel Villa Mercedes Palenque
Palenque, Mexico (PQM)
Hotel Specials
NYC
Package Specials
Package Specials
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Double Room with Two Double Beds
King Room
Superior King Room
Superior Double Room
Double Room - Disability Access
Deluxe King Suite
Resort Details
Tropical Oasis in Palenque
Nestled in lush tropical gardens, Hotel Villa Mercedes Palenque offers a serene escape with 2 outdoor pools and a Mayan-style spa.
Charming Accommodations
Stay in quaint thatched buildings and enjoy modern comforts like satellite TV and a private bathroom in every room.
Culinary Delights and Relaxation
Indulge in authentic Mexican cuisine at the on-site restaurant, unwind at the poolside bar with a terrace, or simply lounge in the hammocks.
Experience the best of Palenque with easy access to the airport and convenient babysitting services.
Book now for a memorable stay at Hotel Villa Mercedes Palenque.
IMPORTANT INFORMATION
Hotel Policies
- Internet:
WiFi is available in the hotel rooms and is free of charge.
- Parking:
Free private parking is possible on site (reservation is not needed).
- Pets:
Pets are allowed. Charges may be applicable.
- Children and extra bed policy:
Children ages 1 and older are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- 24-hour security
- Access to health care professionals
- Accessible shuttle
- Accessible train station shuttle
- Air conditioning
- Airport transportation - drop-off (surcharge)
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- CCTV outside property
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Covered parking
- Delivered food - securely covered
- Exercise/lap pool
- Express check-in
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Family rooms
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fitness facilities (surcharge)
- Food delivered to guest room
- Free wired internet
- Front desk (limited hours)
- Fruits
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Health or beauty spa nearby
- Housekeeping on request
- Internet access
- Invoice provided
- Ironing service
- Japanese garden
- Luggage storage
- Massage services
- No accessible shuttle
- No accessible train station shuttle
- Non-smoking rooms
- Offsite parking discounted rates available
- Outdoor furniture
- Packed lunches
- Pets allowed
- Physical distancing in dining areas
- Physical distancing rules followed
- Pool sun loungers
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Reception hall
- Restaurant
- Room service
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Self parking (surcharge)
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Supervised childcare/activities
- Swimming nearby
- Swimming pool
- Television in common areas
- Thermometers for guests provided by property
- Tour desk
- Wine release events
(*) = Free, some restrictions may apply
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