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Resort Details

Luxurious Tropical Escape
Nestled in the stunning Riviera Maya, Grand Velas offers a sanctuary of natural beauty and elegance overlooking the Caribbean Sea.

Culinary Delights and Wellness
Savor the exquisite creations of our talented chefs and immerse yourself in rejuvenating rituals at SE Spa, inspired by ancient wellness traditions.

Family Fun and Romantic Getaways
Create unforgettable memories with your loved ones through a variety of exciting activities, while also cherishing intimate moments with your partner in the dreamy setting of Grand Velas Riviera Maya.

Book your stay now to experience the ultimate blend of luxury and relaxation at Grand Velas Riviera Maya.

IMPORTANT INFORMATION

Hotel Policies

Internet:
WiFi is available in public areas and is free of charge.
Parking:
Free public parking is possible on site (reservation is not needed).
Pets:
Pets are not allowed.
Children and extra bed policy:
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

AMENITIES:

24-hour security

ATM/banking

Access to health care professionals

Accessible shuttle

Accessible train station shuttle

Aerobics

Air conditioning

Airport transportation - drop-off (surcharge)

Airport transportation - pickup (surcharge)

Allergy-free room

Baby safety gates

Beach club nearby (surcharge)

Beach toys

Beach umbrellas

Beach yoga on site

Beauty Services

Bicycle-friendly property

Billiards or pool table

Board games/puzzles

Broadcast Live sport events

Bulk dispenser for toiletries

Car hire

Cashless payment available

Chapel/shrine

Cleaning standards that are effective against Coronavirus

Clubhouse

Coffee Shop on site

Concerts/live shows

Concierge service

Contactless check-in/check-out

Cooking class

Covered parking

Currency exchange

Delivered food - securely covered

Entertainment staff

Evening entertainment

Exercise/lap pool

Face masks for guests available

Facilities for disabled guests

Family rooms

Fax/photocopying

Fire extinguishers

First aid kit available

Fitness facilities (surcharge)

Food delivered to guest room

Free pool cabanas

Free wired internet

Front desk (limited hours)

Fruits

Games

Golf cart

Golfing on site

Grocery deliveries

Guest education on local ecosystems and culture

Guest room sealed after cleaning

Guest rooms disinfected between stays

Hand sanitizer in guest room and key areas

Health or beauty spa nearby

Hosted evening meal (reserve)

Housekeeping on request

Infinity pool

Internet access

Invoice provided

Ironing service

Japanese garden

Karaoke

Key access

Key card access

Kid meals

Kids' outdoor play equipment

Lift / Elevator

Luggage storage

Manicure

Massage services

Mobile app for room service

Nightclub

No accessible shuttle

No accessible train station shuttle

Non-smoking rooms

Offsite parking discounted rates available

Outdoor furniture

Pedicure

Personal trainer

Physical distancing in dining areas

Physical distancing rules followed

Playground on site

Pool sun loungers

Private beach nearby

Private picnics

Process in place to check health of guests

Property cleaned by professional cleaning companies

Public Bath

Reception hall

Restaurant

Room service

Safety deposit box

Sanitized tableware & silverware

Sauna

Screens / Barriers between staff and guests for safety

Security alarm

Shared stationery like menus, pens are removed

Shuttle service (additional charge)

Smoke alarms

Snack bar/deli

Soundproof rooms

Spa/wellness center services

Staff adhere to local safety protocols

Steam room

Supervised childcare/activities

Swimming nearby

Swimming pool

Table tennis

Television in common areas

Terrace

Thermometers for guests provided by property

Tour desk

Vegetarian menu options available

Water sports equipment

Wheelchair accessible

Wine release events

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Overall User Rating

4.5 / 5
Based on 28 reviews 0

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Grand Velas Riviera Maya - All Inclusive

Cancun, Quintana Roo, Mexico (CUN)

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IMPORTANT INFORMATION

Hotel Policies

Grand Velas Riviera Maya - All Inclusive

Cancun, Quintana Roo, Mexico (CUN)

ROOM DETAILS

HOTEL DETAILS

GUEST REVIEWS

Nature View Suite Zen Experience

Nature View Suite with Private Pool Zen Experience

Zen Grand Two Bedroom Family Suite Nature View

Ambassador Pool Suite Ocean View

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Resort Details

IMPORTANT INFORMATION

Hotel Policies

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