Hard Rock Hotel Riviera Maya
Cancun, Quintana Roo, Mexico (CUN)
Hotel Specials
NYC
Package Specials
Package Specials
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Deluxe Room, 1 King Bed (Heaven, Diamond)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room (Sky Terrace)
1 King Bed
964-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room (Grand Sky Terrace)
1 King Bed and 2 Double Beds
1928-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Heaven)
1 King Bed
Balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Family Room
1 King Bed and 2 Double Beds
964-sq-foot room, balcony with garden views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds
2 Double Beds
Balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite (Heaven, Rock Suite Platinum)
2 King Beds
5166-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Diamond)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Heaven, Gold)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite, 2 Bedrooms, Oceanfront (Rock Suite)
1 King Bed and 2 Double Beds
2583-sq-foot room, balcony with ocean views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds (Heaven)
2 Double Beds
Balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite, Oceanfront (Heaven, Rock Suite)
1 King Bed and 2 Double Beds
2583-sq-foot room, balcony with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds (Gold)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
1 King Bed and 2 Double Beds
5166-sq-foot room, balcony with ocean views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed
1 King Bed
Balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Gold, Pure Wellness)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Gold)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty, Personal Assistant)
2 Double Beds
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds (Heaven, Gold)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room (Heaven, Sky Terrace)
1 King Bed
964-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Heaven - Swim Up)
1 King Bed
484-sq-foot room, balcony with garden views
Layout - Separate sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Double Beds, Partial Ocean View
2 Double Beds
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
1 King Bed
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Resort Details
Luxurious Spa and Beach Experience
Indulge in massages, body treatments, and time at the private beach. Relax in the 2 outdoor pools or enjoy complimentary wireless internet and concierge services.
All-Inclusive Dining and Entertainment
Treat yourself to international cuisine at one of the 9 restaurants, enjoy snacks at the coffee shops, and sip drinks at the poolside bar or one of the 7 lounges. 24-hour room service is also available.
Convenience and Events
Benefit from a business center, express check-in/out, and ample event space. Stay connected with free Wi-Fi, and unwind in air-conditioned rooms with flat-screen TVs and private balconies.
Immerse yourself in luxury at Hard Rock Hotel Riviera Maya - All Inclusive!
IMPORTANT INFORMATION
Hotel Policies
- Pets:
Pets allowed
- Pets:
Maximum number of pets per room 2
- Pets:
Pet max weight (per pet) in lb is 40
- Pets:
Only dogs and cats are allowed
- Pets:
Pet max weight (per pet) in kg is 18
- Pets:
Pets cannot be left unattended
- Pets:
Service animals not allowed
- General:
Staff temperature checks are conducted regularly
- General:
EarthCheck
- General:
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General:
Guest accommodation is sealed after cleaning
- General:
Professional property host/manager
- General:
Contactless check-out is available
- General:
Property confirms they are implementing guest safety measures
- General:
Onsite COVID-19 testing (PCR) is available
- General:
Temperature checks are available to guests
- General:
Social distancing measures are in place
- General:
Property confirms they are implementing enhanced cleaning measures
- General:
Property does not require health documentation at check-in
- General:
Food service has been amended for enhanced safety
- General:
Guests are provided with free hand sanitizer
- General:
Property follows sanitization practices of Safe Travels (WTTC - Global)
- General:
Cashless transactions are available
- General:
Staff wears personal protective equipment
- General:
Contactless check-in is available
- General:
Reservations are required for onsite COVID-19 testing
- General:
Property follows sanitization practices of COVID-19 Guidelines (CDC)
- General:
Property follows sanitization practices of Ecolab (3rd party expert - Global)
- General:
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General:
Property is cleaned with disinfectant
- 24-hour front desk
- ATM/banking
- Airport transportation - pickup (surcharge)
- Banquet hall
- Basketball on site
- Beach towels
- Beach umbrellas
- Billiards or pool table
- Clubhouse
- Computer station
- Concierge service
- Conference center
- Conference space
- Designated smoking area
- Ecotours nearby
- Elevator
- Express check-in
- Express check-in/check-out
- Express check-out
- Fitness facilities
- Food and water bowls
- Free WiFi
- Free airport transportation
- Free self parking
- Free valet parking
- Full-service spa
- Garden
- Gift shops or newsstand
- Golf cart
- Golf clubs (equipment)
- Golf lessons available nearby
- Golf lessons with a pro
- Golfing nearby
- Grocery/convenience store
- Handrails in stairways
- Hiking/biking trails nearby
- Luggage storage
- Meeting rooms
- Miniature golf on site
- Multilingual staff
- Nightclub
- On private beach
- Porter/bellhop
- Sauna
- Scuba diving nearby
- Shopping on site
- Snack bar/deli
- Snorkeling nearby
- Steam room
- Supervised childcare/activities
- Television in common areas
- Terrace
- Tours/ticket assistance
- Volleyball on site
- Waterslide
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
(*) = Free, some restrictions may apply